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Privacy Policy

Last updated: 2 May 2025

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1. Introduction Your privacy is important to us. This Privacy Policy explains how Neon Leadership Pty Ltd ("we", "us" or "our") collects, uses, discloses and protects personal information on our website [www.neonleadership.com.com] ("Site"). We are committed to complying with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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2. Information We Collect We may collect and hold the following types of personal information:

  • Identity information: name, date of birth, gender

  • Contact information: postal address, email address, phone number

  • Professional information: job title, company name, industry sector

  • Training and organisational information: details you share with us about your company’s leadership and organisational structure, skill development needs, training goals, team composition, size internal challenges, and any related assessments or diagnostics completed as part of our services.

  • Account information: username, password, billing details

  • Technical information: IP address, browser type, device information, pages visited, referral URL, cookies and usage data

  • Marketing data: communication preferences, usage of marketing materials, relevant personal information

 

3. How We Collect Information

  • Directly from you: when you register, complete forms, subscribe, or communicate with us.

  • Automatically: via cookies, web beacons, server logs and analytics tools.

  • From third parties: marketing platforms, social networks (if you choose to link accounts), and service providers.

 

4. Purpose of Collection We use personal information to:

  • Provide and maintain our services, including program enrolment and delivery

  • Respond to enquiries and requests

  • Process payments and billing

  • Send newsletters, marketing communications and updates

  • Analyse and improve our website, services and user experience

  • Comply with legal and regulatory obligations

 

5. Disclosure of Information We may disclose personal information to:

  • Service providers and contractors: payment processors, hosting providers, marketing platforms

  • Professional advisers: accountants, auditors, lawyers

  • Regulators and law enforcement: when required by law

  • Affiliated third parties: partners, sponsors or sponsors’ agents (only with your consent)

 

6. International Transfers Some service providers may be located overseas. We will take reasonable steps to ensure they protect your personal information in accordance with this Privacy Policy and the APPs.

 

7. Security We implement appropriate technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration or destruction. These include encryption, firewalls and secure data storage.

 

8. Data Retention We will retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

 

9. Cookies and Tracking Technologies We use cookies and similar technologies to enhance user experience, analyse site usage, and support marketing efforts. You can manage cookie preferences through your browser settings.

 

10. Access and Correction Under the Privacy Act, you have the right to access and correct personal information we hold about you. To request access or correction, contact us using the “Contact Us” button on our website

 

11. Complaints If you believe we have breached the Privacy Act or this policy, please contact us through the “Contact Us” button on our website. We will investigate and respond within a reasonable timeframe. If unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

 

12. Third-Party Links Our Site may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to review their policies.

 

13. Changes to This Policy We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect any changes. We encourage you to review the policy regularly.

 

14. Contact Us If you have questions or concerns about this policy, please contact:

Neon Leadership Pty LTD, PO BOX 7406, Cloisters Square PO, Perth, Australia.
Contact our team by using the “Contact Us” button on our website.
www.neonleadership.com

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